Description There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Legal Technology Team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform. Job responsibilities Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications Implements infrastructure, configuration, and network as code for the applications and platforms in your remit Collaborates with technical experts, key stakeholders, and team members to resolve complex problems Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers Supports the adoption of site reliability engineering best practices within your team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and advanced applied experience Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform Proficient in at least one programming language such as Groovy, Python, Java/Spring Boot, and .Net Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker Familiarity with troubleshooting common networking technologies and issues Experience in Legal specific application Spend Management systems like ELM Passport or iManage Experience in observability: white & black box monitoring, Define and Implement SLI, SLO, and Error Budget Policy. SLO Alerting, and telemetry collection using tools such as Grafana, Dynatrace, AppDynamics, Prometheus, Datadog, Splunk, Cloud technologies (Private and Public Cloud) Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision Troubleshoot issues and manage incidents to resolution, including a post incident RCA and identify preventative action items, Identify and reduce Toil in the environment Experience with Dynatrace, FiTest