Patient Safety & Quality Coordinator, Band 5 (22.5 hours a week)
This role will play an integral part in coordinating and supporting the embedding of the Patient Safety Incident Response Framework (PSIRF), with a particular focus on coordinating Quality Summits and the resulting programmes of improvement, local safety priority improvement programmes and PSIRF training requirements. The role will also support the corporate division in the delivery of the Trust's patient safety objectives and related projects.
Secondment also considered.
Main duties of the job
1. To coordinate and document the Quality Summit process in accordance with the Trust Patient Safety Incident Response Plan and Policy.
2. To support the coordination and implementation of patient safety improvement collaboratives.
3. To support the delivery of the Trust's local patient safety priorities.
4. To coordinate the training elements of PSIRF.
5. To support the Patient Safety and Quality Team with the coordination, development and delivery of patient safety related projects.
Job responsibilities
1. Coordinating, tracking and documenting the progress of Quality Summits, including: recording risks to progress, coordinating the planning and preparation of workshops, and ensuring stakeholders are identified and invited.
2. Working with the Patient Safety & Quality Improvement Team in the development and implementation of improvement plans and collaboratives, coordinating and documenting their progress.
3. Collecting data to monitor the impact of the transition to PSIRF and the progress of improvement programmes, safety priorities and quality summits.
4. Administrating and coordinating the safety improvement collaboratives and seeking out opportunities for sharing the outputs and celebrating the achievements.
5. Liaising with the communications team to create and maintain a programme of safety communications and campaigns that regularly share details of the improvement programmes and feedback on safety initiatives.
6. Coordinating the implementation of corporate safety actions and improvements, resulting from learning responses and other data sources.
7. Coordinating project meetings, updating action logs, creating agendas and compiling documentation and reports.
8. Tracking, recording and promoting the completion of PSIRF related training requirements, quality checking training records and producing reports on progress.
9. Horizon scanning and researching developments in national guidance and best practice and compiling information into reports and working documents.
Person Specification
Qualifications
Essential
* Educated to degree level (or equivalent experience).
* Evidence of ongoing professional development.
Desirable
* Qualification in patient safety / quality or a related field.
Experience
Essential
* Experience of planning, supporting and coordinating projects.
* Experience of coordinating meetings, agendas and action plans.
* Experience in an administrative or support role.
Desirable
* Experience of patient safety or quality.
* Previous clinical or NHS experience.
* Experience of quality improvement tools and approaches.
* Experience of planning, supporting and coordinating workshops.
Knowledge, skills, abilities
Essential
* Self-motivated and able to work autonomously, under their own initiative and prioritise workload.
* Confident in the use of information technology including common Microsoft office packages, with advanced excel, word and PowerPoint skills.
* Excellent proven organisational, administrative and planning skills, including documentation and information compilation.
* Good verbal and written communication skills.
* Interpersonal skills, with the ability to operate across multi-disciplinary teams.
* Consistently meets deadlines and allocated timescales.
* Has the confidence and ability to engage with a wide range of professional and non-professional staff at all levels.
* Tenacity to pursue goals energetically and succeed despite resistance.
Desirable
* Knowledge of the national patient safety strategy and the patient safety incident response framework.
* Understanding of Human Factors.
* Knowledge of quality improvement.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Great Western Road
Gloucester
GL1 3NN
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