Job Description
Beauty Advisor
Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV™ Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging.
Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty.
Location: London
Employment Status: Full time
Reports To: Sales and Education Manager UK
Job Title: Beauty Advisor
Key Responsibilities:
◦ Achieve sales by adhering to Noble Panacea’s selling and Training guidelines.
◦ Optimize the client experience by providing exceptional customer service and education
◦ Have an understanding of the business including volume, best sellers and selling trends
◦ Traffic stop with ‘new’ launches or marketing focused promotions
◦ Ensure customer records are kept up to dates on Data collection system and contacted regularly according to company’s CRM program.
◦ Proactively support/organise external events to generate business
◦ Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
◦ Ensure the counter is spotlessly clean and well maintained
Qualifications:
· At least 2 years of experience of working in the luxury retail industry
· Skincare experience
· Having a level III therapist certificate would be a plus
· Driven to exceed KPI's and motivated by achievement of self and team
· Dedicated to delivering a memorable customer experience
· Good organizational skills, quick learner, self-starter and highly motivated.
· High energy level and positive approach to job and responsibilities.
· Enthusiastic about customer service and creating a 5-star customer service experience
· Full week availability to work five days per week including peak trading hours and weekends.