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Client:
P Tuckwell Ltd
Location:
Colchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
68b264db663c
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Job Function:
Reporting to the Service Manager, the main purpose of the job is to carry out high standard diagnostics, servicing, and repairs on John Deere and other turf/groundscare machinery for new and existing customers.
This is a customer-facing role requiring strong customer relationship skills and delivering excellent customer service.
* Service and maintain John Deere and other garden and commercial equipment according to manufacturers’ specifications.
* Repair and service machines to the work plan, ensuring they meet required standards.
* Inspect and test completed machines to ensure optimal performance, reporting any defects or issues to the customer.
* Handle customer and company property with care.
* Provide exceptional customer service at all times.
Skills & Qualifications:
* Experience with a variety of garden and commercial turf machinery.
* Proficiency with field diagnostic tools and equipment.
* Ability to build and maintain strong customer relationships, documenting relevant information.
* Effective communication skills both internally and externally.
* Maintain a professional image at all times.
* A valid driving license is essential.
Company benefits include Healthshield Cash Back Plan, Employee Assistance Program, Long Service Awards, Financial Wellbeing Meetings, Company Pension Scheme, paid holidays plus Bank Holidays, a company van for work purposes, and overtime opportunities.
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