Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
Description
Job Summary:
Mechanically deals poker in a proficient manner.
Duties/Responsibilities:
* We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language.
* Proactively greet team members and guests, initiating interaction to provide service.
* Always use a positive parting remark to end the conversation.
* Performs the act of mechanically dealing a game in a proficient manner, according to current company policies and procedures and applicable gaming regulations.
* Responsible for handling guest transactions and notifying Poker Supervisor of any irregularities while advising a Poker Supervisor, Dual-Role Poker Supervisor, Poker Shift Manager or Dual-Role Poker Shift Manager of any disputes or arguments that may arise during the game among players/dealer.
* Manages gaming chips, collects rake and distributes winning pot according to house rules in an accurate manner. Occasional Chip Runner.
* Supports and maintains the Casino guest service standards at all times while promoting outstanding guest relations. Performs duties in Poker Tournaments.
* A Poker Dealer may work as a Chip Cart Attendant in the Poker Room. A Chip Cart Attendant may sell chips to a Poker Dealer or player directly from a chip cart.
* Performs all other duties as assigned.
* Must be proficient at dealing PLO, BIG-O and other variants of OMAHA.
Minimum Qualifications:
* Must be 21 years of age or older.
* Must possess excellent customer relations and communication skills.
* Must have 6 months of dealing experience in the last 5 years.
* Must be able to get along with co-workers and work as a team.
* Available to work flexible shifts, weekends and holidays.
* Ability to obtain and maintain all necessary licensing.
Physical and Mental Demands:
* Regularly required to stand for extended periods of time.
* See, walk, talk, and hear as well as using hands to handle, feel and reach gaming equipment (cards, chips, dice, shuffle devices, etc.).
* Must occasionally lift and/or move up to 25 pounds.
* Must be able to identify colors.
* Be able to turn your upper body at least 60 degrees.
* Ability to work in a noisy environment.
* Able to work with others while maintaining a positive and professional demeanor.
Certifications, Licenses, and/or Registrations:
* Able to obtain and retain gaming license/registration as required by jurisdiction(s).
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