Job Description:
Golf Traveller is a luxury B2C and B2B golf tour operator and event organiser. Our management have long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf. This role requires travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language. We have offices in London, St Andrews, Stockholm, Oslo, Singapore and Jakarta. We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them.
* Utilising our supplier relationships to create bespoke itineraries for specific enquiries
* Liaison and negotiation with existing and new suppliers
* Development of our product portfolio for marketing to our audiences
* Efficient communication and information sharing between internal teams across international offices
* Buyer representation at trade events
* Knowledge acquisition and staff product training
* 40 hours per week plus occasional seasonal overtime
* Reports to: Head of Product
* Location: London / hybrid*
What You Can Expect:
A very competitive salary, dependant on experience, a workplace pension scheme, 25 days paid holiday per annum, eligibility for company-wide bonus and incentive schemes, an ultra-modern workspace in the heart of London with a rooftop terrace and state-of-the-art on-site gym / sauna, monthly destination training by industry experts, a brand new laptop, occasional domestic and international travel, quarterly team outings, staff uniform (Peter Millar), career development planning, and exposure to international business in a fast-growing company.
* A very competitive salary, dependant on experience
* Workplace pension scheme
* 25 days paid holiday per annum
* Eligibility for company-wide bonus and incentive schemes
* An ultra-modern workspace in the heart of London with a rooftop terrace and state-of-the-art on-site gym / sauna
* Monthly destination training by industry experts
* A brand new laptop
* Occasional domestic and international travel
* Quarterly team outings
* Staff uniform (Peter Millar)
* Career development planning
* Exposure to international business in a fast-growing company
Requirements:
We are looking for a self-starter with a passion for travel and golf, comfortable using digital tools to complete daily tasks, able to work well in a team, with strong numeracy and communication skills, professional telephone etiquette, previous travel industry experience, ideally in a luxury procurement role, strong organisational skills and granular attention to detail, willingness to travel, analytical approach, ability to work autonomously when required, and creativity.
* Self-starter, with a passion for travel and golf
* Comfortable using digital tools to complete daily tasks
* Work well in a team
* Strong numeracy and communication skills - both written and verbally
* Professional telephone etiquette
* Previous travel industry experience, ideally in a luxury procurement role
* Strong organisational skills and granular attention to detail
* Willingness to travel
* Analytical approach
* Ability to work autonomously when required
* Creativity
Responsibilities:
You will be creating bespoke itineraries that we hope will transform our travellers' relationship with golf, inspiring discovery and setting the scene for unforgettable shared experiences. Golf is at the heart of our offering and the best courses sit at the heart of each trip, but that's far from the limit of our product philosophy; satisfying the luxury traveller, whether a golfer or not, requires due care and attention to each minute of the day. Our growing portfolio of experiences is truly global, as are our customers.
Key Tasks:
It will be your responsibility to craft programmes that cater to the interests of the group in question, recommending destinations that you know will resonate, complete with the most appropriate accommodation, transportation, dining, activities and excursions that combine to form the perfect experience whilst also uncovering the essence of the local culture. You'll work with suppliers directly and via DMCs, building and managing relationships that we can leverage to create unique access for our travellers. We will encourage you to travel, attending trade shows as a buyer and visiting the destinations we are interested in selling. This could be anywhere from Dublin to the Dominican Republic. You'll then take responsibility for educating our teams - your fellow product team members and our sales, marketing and operations staff.
Ideal Candidate:
Ideal candidates will have work experience in the luxury travel industry and an interest in, or understanding of, golf. A commercial and creative approach plus great communication skills both in person and digitally are expected, as is the desire to learn, develop and make a genuine contribution to a growing team.