We are recruiting for an experienced Event Producer to be a key part of our London team, taking full responsibility for supporting event technology in the auditorium, multi-purpose rooms and at offsite venues. This is an exciting opportunity for an exceptional, experienced Event Producer to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities for the Audio Visual Event Producer Accountable for event technology support in auditoria and multi-purpose rooms and at offsite venues Plan, implement, support and report on event technology and associated labour to ensure successful delivery of requirements Provide technical direction of equipment and show cues to ensure high calibre delivery Must have a high knowledge and understanding of event technology and how it works Be an ambassador of making sure that overall standards are kept high Effective communication skills to ensure proper guidance and end-user support; partner with stakeholders and event planners, marketing and communications staff to develop effective technical solutions to achieve requirements Participate in client briefings to establish requirement, provide cost estimates and recommend technical solutions to achieve requirements Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service Document full technical direction, pro-forma and run to show for events managed Undertake full event pre-testing Take ownership of any problems that may arise during live events (including non-technical issues) and escalate to appropriate service providers; track to resolution, ensure client is kept fully informed Ensure that incident management process is followed so that faults, failures and equipment maintenance is captured and resolved