Job description
Who are Cardo Group?
Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents. Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.
We are currently looking for a Contracts Supervisor to join our team in Pembrokeshire.
Key Responsibilities
1. Working with clients, residents and operatives daily to manage their expectations and deliver a high level of service.
2. Attending meetings internally and externally.
3. Surveying works and capturing everything required, identifying the correct trades for the works to be completed.
4. Liaising with planners on a daily basis.
5. Managing the daily activities of the operatives, understanding their working patterns, concerns and qualities.
6. Ensuring all operatives are onsite on time and working to a high standard, delivering quality for each job they complete.
7. Understanding each client's specific KPIs in order to deliver them effectively.
8. Working with the Contracts Manager daily.
9. Completing inductions for new operatives and delivering expectations.
10. Completing toolbox talks with operatives.
11. Working with HSE to ensure a safe working environment for all colleagues.
12. Having reasonable commercial awareness to ensure each job is delivering the required profit margin.
13. Working as part of a team to provide a good customer journey for all jobs received.
14. Completing vehicle inspections.
15. Being the first point of contact for the operatives.
Skills & Qualifications:
1. Excellent communication and interpersonal skills to liaise effectively with clients, contractors, and stakeholders.
2. High attention to detail and the ability to handle multiple tasks simultaneously.
3. Sound knowledge of health and safety regulations and risk management principles.
4. Problem-solving abilities and a proactive approach to resolving issues.
5. Ability to work under pressure and meet deadlines.
6. Strong background in contract administration, project coordination, or construction management.
Personal Attributes:
1. Ability to work under pressure and meet deadlines.
2. High level of professionalism and integrity.
3. Negotiation and conflict resolution skills.
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