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Trainee White Goods Engineer
Stevenage
Stevenage Customer Service Centre
Permanent
Full Time
Salary - £28,000 – £32,000 per annum depending on experience plus quarterly bonus
Shift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
No Sundays!
Counties/Postcodes - Bedfordshire, Hertfordshire, and N, NW & EN London postcodes
If successful for this role, you will start on Monday 9th June and need to be available for the first 4 weeks for induction and initial training.
At Currys, our passion is to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our 25,000 colleagues provide. You’ll be part of a supportive team, learning, growing, and celebrating daily successes.
We’re seeking Trainee White Goods Engineers to join our White Goods Repair Team. This role offers industry-leading NPS and a first-visit fix rate. You’ll start with basic electrical knowledge and receive comprehensive training to become a White Goods Engineer within 2-4 months, turning each day into an adventure!
The role involves skill, efficiency, and building rapport with customers. You’ll learn to diagnose, repair, and install appliances, ensuring customer satisfaction with your expertise and friendly approach.
Role overview:
Responsibilities include:
1. Testing, diagnosing, and repairing white goods in customers’ homes
2. Applying technical knowledge across various appliances
3. Driving a company van and managing your daily schedule
4. Enhancing our reputation as a home services expert
Success requires excellent customer service skills and positive customer engagement. You will need:
* Repair or installation experience with electric or electro-mechanical products (e.g., field service engineering, trainee plumbing or electrical services, domestic electrical installation)
* Basic electrical competence in theory and practice
* A passion for delivering great customer service
* The ability to handle heavy appliances like washing machines and dishwashers
* A full UK driving licence with no more than 6 penalty points
We offer competitive benefits including 30 days of leave, performance bonuses, tech discounts, and wellbeing initiatives. Join us to build your career with on-the-job training, making a positive impact on people and the planet. We are committed to diversity and inclusion; for application assistance, contact [emailprotected].
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