The main component of this job is to be the coordinator of the Palliative Care Referrals Centre (PCRC). This role involves triaging all palliative referrals that come for 3 organisations across West Herts. (CLCH, Rennie Grove Peace (RGP) and The Hospice of St Francis (HOSF). Referrals for home assessment, hospice inpatient admission or outpatient assessment all come through this triage process. The post holder will be representing all 3 organisations and needs to have a working knowledge of these services. This coordination role also includes giving advice to patients/carers and professionals as part of the 24 hour advice line. Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.