Administration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Scanning into medical records Photocopy as required Processing incoming documentation ensuring read codes are added effectively Processing referrals and sending to the appropriate teams Recall patients for vital screening following surgery protocol Reception Duties Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address Be able to cover all reception position as necessary Process appointment requests/future appointments from patients by telephone and in person. Deal with patient visits/requests Registrations of new patients computer data entry and medical records Process patients changes of address computer data and medical records (have knowledge of practice area) Telephone Have working knowledge of telephone/bleep system, during and after hours To answer and make calls and deal with them appropriately, following practice protocol Other Tasks Clear rooms after surgeries Ensure building security Any other tasks allocated by managers