Maternity and Neonatal Voices Partnership (MNVP) Lead
NHS Shropshire, Telford and Wrekin Integrated Care Board
The Maternity and Neonatal Voices Partnership (MNVP) is a partnership that works to review and contribute to the development of maternity and neonatal services within Shropshire Telford and Wrekin. It brings together the staff who pay for (commission) services with the women, birthing people, and families who use those services. One of the main functions of the MNVP is to engage with and listen to families in our community about their experiences of maternity and neonatal care.
Shrewsbury Telford and Wrekin ICB are seeking a highly motivated individual to lead our MNVP to deliver its objectives. This is an exciting opportunity to join our team and utilise your excellent communication and leadership skills along with your passion to drive improvements in maternity and neonatal services, making sure service user voice is at the heart of decision making.
Main duties of the job
The post holder will ensure that the MNVP effectively engages with and listens to families in our community about their experiences of maternity and neonatal care. This will include identifying and engaging with seldom heard groups, including those that are most at risk of experiencing health inequalities. They will ensure the MNVP provides meaningful contribution to the systems quality and safety and transformation agenda and puts the service user voice at the heart of decision making. They will maintain strong influential relationships with local system partners at all levels to ensure the voices of families are heard and the programme priorities reflect the views of the community.
The ideal candidate will have a dynamic and collaborative approach with demonstrable experience in the following areas:
1. Engagement and communication, including developing communications and engagement plans and engaging with members of the public and/or the voluntary sector.
2. Strategic and operational planning responsibility including developing and delivering activity work plans and projects on time and within budget.
3. Service improvement and transformation including delivery of highly effective and visible outcomes using quantitative and qualitative data to influence decision making.
4. Relationship management at a variety of levels including senior leaders, clinicians, and stakeholders.
Person Specification
Knowledge, training and experience
* Educated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
* Extensive knowledge of maternity and/or neonatal services, planning and project management functions.
* Lived experience of maternity and/or neonatal services.
* Experience of leading on the development and delivery of strategies and project plans.
* Experience of effective planning and managing project resources, people, and performance.
* Experience of working with the voluntary sector.
* Demonstrable experience of influencing and negotiating with key stakeholders.
* Experience of preparing briefing papers and correspondence at board level.
* Proven and significant leadership experience.
* Evidence of post qualifying and continuing professional development.
* Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
* Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues.
Analytical
* Problem solving skills and ability to respond to sudden unexpected demands.
* Able to draw qualitative and quantitative information from a range of sources and present it concisely.
* Takes decisions on difficult and contentious issues where there may be a number of courses of action.
* Strategic thinking - ability to anticipate and resolve problems before they arise.
* Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment.
* Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly.
* Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Autonomy
* Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
* Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
Physical skills
* Working knowledge of Microsoft Office with intermediate keyboard skills.
Equity and diversity
* Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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