Men’s Sales Associate/ Brand Specialist
An excellent opportunity has arisen for a Sales Associate/Brand Specialist in our men’s department.
This role is based at the Tom Ford menswear concession in Harrod’s. Harrod’s being one of the world’s leading luxury department stores has become one of the go- to destinations for top designers and luxury retail in the UK.
About this role:
Our Sales Associates/ Brand Specialist are a trusted and vital part of our organisation as they are representing our brand values, brand aesthetic and mission on a day-to-day basis to our clients. As a Sales Associates/ Brand Specialist, you will develop and use your comprehensive product knowledge, exemplary customer service skills and tailored service approach, to ensure you reach your sales targets and deliver exceptional costumer experiences.
About you:
* You will be a consummate professional with 3/5 years’ experience in MRTW.
* You will have experience in tailoring so MTM
* You will have and display a genuine passion for delivering the very best for our clients and always exceeding their expectations with a luxury service standard.
* You will have a natural ability to engage with clients, have a full command of English and be able to articulate yourself with confidence.
* As a Brand Specialist you will have the ability to convert walk in traffic into clients, creating excitement and desirability around our products and building relationships with clients.
* You will have the ability to deal with client issues in a timely manner, whilst demonstrating excellent customer service skills complete the profile.
Key Requirements
* 3/5 years’ experience in MRTW
* Experience in MTM
* Experience in tailoring
* Well-groomed and formal aesthetic
* Excellent collaboration and teamworking skills
* Strong motivation
* Target focused
In TOM FORD you will have the opportunity to work in a company in the Luxury sector with an international reach, you will find a collaborative work environment aimed at continuous improvement in which the attitude towards teamwork takes on a central role.
At Tom Ford, diversity and inclusion are value’s that form an intrinsic part of our make up; as demonstrated by our diverse global teams. We pride ourselves on our inclusive and collaborative company culture, which allows for our employees to express their abilities and potential.