Sales Administrator – Portsmouth
Salary from £19,500 (Depending on Age/Experience)
Radiators 4u We are seeking an enthusiastic and detail-oriented individual to join our team as a Sales Administrator in Portsmouth.
We are a vibrant and growing company dedicated to nurturing young talent and providing opportunities for career growth
As a Sales Administrator, you will provide vital support to our sales team, ensuring the smooth operation of sales processes and helping the team meet their targets.
If you are a motivated individual looking to start your career in sales administration, we would love to hear from you.
Hours: Monday-Friday 9am to 5pm
Responsibilities
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Process customer orders that have been received online in an accurate and timely manner. This includes our own websites, along with our Ebay and Amazon stores.
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Review customer orders for accuracy and completeness .
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Managing out of stock items/orders and liaising with customers.
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Reviewing customer payments to ensure they meet our payment security criteria
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Coordinate with warehouse staff to ensure orders are fulfilled and shipped
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Working with the SOP team to build and review SOP’s (Standard Operating Procedures).
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Answering questions about order status, shipment schedules, and product information to help resolve customer concerns
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Update and manage reports relating to order confirmations
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Communicating with suppliers or manufacturers to obtain product information or status updates on orders
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Assisting with any processes within the Sales Admin team, where required and any ad hoc tasks required by the business.
Candidate Qualities & Experience
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Basic computer skills a must
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Experience with SAP system would be an advantage although not essential
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Excellent attention to detail
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Ability to work effectively under pressure and to work on own initiative, but also work well within the team
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Excellent communication and presentation skills are a must.
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Organised, accurate, methodical and ability to work to tight deadlines.
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Capability to Multitask
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Excellent Administrative, customer service skills and telephone manner
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Helpful, positive attitude in a busy environment and resolve challenges promptly & correctly.
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Willingness to learn and Develop
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Benefits
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Pension plan.
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Long term opportunities and career development.
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Supportive management and colleagues.
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Fun, social, vibrant team environment.
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Free car parking.
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Free tea, coffee, Squash, fruit & healthy snacks
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28 days holiday inclusive of bank holidays
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Cycle to Work scheme