Exciting Opportunity for an Administrator in Lambourn, West Berkshire!
Are you a self-motivated and reliable individual with a passion for providing excellent customer service? Our client, a leading logistics company, is seeking a dynamic Administrator to join their team on a temp to perm basis and offering a salary of £25,000 - £27,000. You will have the opportunity to work in a fast-paced and rewarding environment where your organisational skills and attention to detail will be put to good use.
As an Administrator, you will play a vital role in managing individual customer accounts, ensuring day-to-day planning and operational aspects run smoothly. Your responsibilities will include:
* Monitoring order volumes and receipts daily, collaborating closely with relevant team leaders to coordinate resources effectively.
* Maintaining close relationships with clients, providing prompt communication to address any queries or concerns.
* Ensuring accurate invoices are prepared on a weekly/monthly basis in line with customer rates.
* Attending meetings with clients to offer a day-to-day perspective and discuss account needs.
* Managing customer expectations, addressing delays or issues proactively and keeping them updated.
* Maintaining and strengthening customer relationships, ensuring their logistics needs are met.
To excel in this role, you will possess excellent communication skills, both int...