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Role Purpose
The Senior Meeting & Events Experience Coordinator oversees daily operations of meetings and events, ensuring a positive experience and high level of service for our clients. You will oversee all elements of event planning and management and work alongside a team delivering services such as moving, setting up, and striking furniture, décor, removable walls, and event equipment.
Key Responsibilities
1. Take full ownership of event bookings from handover to delivery, identifying requirements and expectations to create a seamless experience.
2. Regular checks and ownership of all event spaces, ensuring rooms are reset and all maintenance, cleaning, or facilities issues are reported, followed up, and resolved in a timely manner and to the highest standard.
3. Manage all event set-up, tear down, and resetting of spaces, including moving of furniture as appropriate, liaising with Catering, AV, and Workplace Experience teams and stakeholders during the planning process to ensure everything is in order.
4. Work closely with the Catering team to ensure quotations are accurate, within budget, and signed off as appropriate to the correct business units. Ensure that any sign off is within agreed timelines for food and service delivery.
5. Use the Condeco room reservation system to secure space and ensure event bookings are updated accurately and on-time with all relevant information for accurate cross charging. Ensure all events are uploaded onto the intranet correctly.
6. Use Condeco room reservation to ensure each space is being used in the most appropriate and efficient way.
7. Make needed adjustments to bookings and the team member's events to retain this efficiency.
8. Support the events team with any administration as required including guest lists, name badges, and managing merchandising stock.
9. Manage allocation of events to the respective event coordinator.
10. Manage team working hours schedule to ensure correct resources for the business needs of the day.
11. Support the Meeting and Events Manager in daily management of team, events, processes, and improvements to ways of working as assigned.
Person Specification/Requirements
1. Microsoft Office Suites - Intermediate level.
2. Organized with exceptional attention to detail and ability to achieve high standards of work with minimal supervision.
3. Articulate professional with ability to multi-task, effectively prioritize and execute tasks in a high-pressure environment.
4. A minimum of 1 year experience in the events industry.
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training, and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do - from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills.
About CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations
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