Temp to perm opportunity
Brand new, modern facilities
Favourable day shifts
Our client based in the Amington area of Birmingham is seeking a number of motivated customer service agents to join their growing operation. As part of the company's expansion plans, you will be helping to support with booking energy meter servicing across a wide range of clients.
This is not a telesales role, and full training will be offered alongside a proven scripted introduction. Nevertheless, our customer is seeking applicants with an excellent phone manner along with the ability to use initiative when presented with unexpected situations.
Main Responsibilities:
1. Making a large number of outbound calls
2. Following script to co-ordinate planned works
3. Maintaining standards of professionalism at all times with phone conduct
4. General data entry and populating of in-house CRM
To succeed in this role, we are looking for:
1. 'Can-do' attitude
2. Good phone manner and ability to build rapport
3. Ability to hit clear call targets
4. Some small amounts of prior experience in a contact centre / office environment
Hours: 0900am - 1700pm Monday to Friday
Rate of pay: £11.44, may be subject to review if/when you move into more specialist departments.
If you are interested in discussing our Customer Service agent role further, please click below to apply. #J-18808-Ljbffr