Benefits:
* Bonus based on performance
* Company car
* Flexible schedule
* Training & development
* Competitive salary
* Paid time off
Role: Production Manager
Company Overview:
Floor Coverings International is a locally owned and operated franchise committed to providing exceptional flooring solutions while fostering a friendly and inviting environment. With a dedication to customer service and a passion for excellence, we aim to make a positive impact on our local community. Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.9 star national rating (5/5 star local rating). That's a big reason why we are growing six times faster than our competitors expanding to service a new territory and have an immediate need to hire a Production Manager.
Position: Production Manager
As a Production Manager at Floor Coverings International, you will play a pivotal role in driving the growth and success of our business. You will serve as the key point of contact connecting our valued customers with the professional flooring installers, ensuring their satisfaction throughout the entire installation process. This role will also be responsible for developing and maintaining relationships with installation companies, ordering materials and scheduling installation teams. To thrive in this role, you’ll need to be self-motivated, an independent worker, a great communicator, highly organized, and enjoy a team atmosphere. We are looking for an individual who isn’t afraid to work hard. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.
Production Manager Qualifications:
* Previous experience in production in the flooring industry is a must.
* Strong communication skills, both over the phone and in-person.
* Highly organized with excellent multitasking abilities.
* Ability to work independently and as part of a team.
* Act within scope of position’s authority and make decisions without supervision.
* Intermediate or better computer skills, specifically Microsoft office and web navigation.
* Salesforce experience a plus.
* Bilingual (English/Spanish) is a plus.
* Own a reliable vehicle for transportation until company provides vehicle.
* Valid US drivers license and clean driving record.
* Willingness to submit to and pass a background check.
Production Manager Key Responsibilities:
* Maintain relationships with customers.
* Meet with sales staff weekly to discuss recent sales and production.
* Seek out installers and vet them.
* Manage installers and vendor relationships.
* Meet with installers daily to discuss production.
* Take before and after pictures of each project.
* Organize and maintain warehouse, unload vendor deliveries.
* Ensure all installation materials are ready to pick up when installers arrive.
* Assist in loading materials onto/into installers vehicles.
* Communicate with installers and customers on start dates and times.
* Visit job sites to ensure customer satisfaction.
* Order all products needed for jobs accurately and follow up on delivery.
* Oversee product management and job costing.
* Strive for 5/5 star survey results.
Compensation:
Salary range $50,000-$70,000 based on experience, plus bonus opportunities
If you are a motivated individual with a strong desire to manage both people and operations, and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity, apply today to join our team and make a positive impact on the local community.
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