Job summary Manor Road Surgery has a vacancy for part time prescriptions clerk. The position will be 15 hours per week, with scope to work extra hours on a as needed basis, up to 30 hours per week. Job summary: To provide quick, efficient and accurate preparation of prescriptions for patients. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Main duties of the job Job responsibilities: Dispensing Updating patients repeat screens on doctors instructions Liaising with hospital departments regarding patient medication Liaising with doctors Ensuring the dispensary area remains clean and tidy Prescriptions Handing out prescriptions Taking prescription requests received by telephone, email, SystmOne on line, repeat slips and face to face Sorting and stamping prescriptions for end of month returns Generating prescriptions Other Ordering stock for the practice via Hengate Pharmacy Audits on medication Changes to patients medication via Medicines Management Team (after approval from GP) Administration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Pulling/filing notes as necessary Electronically filing post into patients records Telephone Have a working knowledge of the telephone system, during and after hours This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the partners, the pharmacy manager and the practice manager. About us Manor Road Surgery was established in the 1920's, we are a 14,000 patient list size practice with 8 partners and 31 staff. The practice is part of the Beverley PCN and works closely with the other Beverley Surgeries. Staff are entitled to 5.4 weeks annual leave pro rata and eligible to join the NHS pension scheme. Pay will depend on experience. Date posted 13 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A0572-25-0002 Job locations Manor Road Surgery Beverley Health Centre Manor Road, Beverley HU17 7BZ Job description Job responsibilities JOB DESCRIPTION MANOR ROAD SURGERY JOB TITLE: Prescription Clerk REPORTS TO: Practice Manager/Pharmacist Hours: 15 Job summary: To provide quick, efficient and accurate preparation of prescriptions for patients. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job responsibilities: Dispensing Updating patients repeat screens on doctors instructions Liaising with hospital departments regarding patient medication Liaising with doctors Ensuring the dispensary area remains clean and tidy Prescriptions Handing out prescriptions Taking prescription requests received by telephone, email, SystmOne on line, repeat slips and face to face Sorting and stamping prescriptions for end of month returns Generating prescriptions Other Ordering stock for the practice via Hengate Pharmacy Audits on medication Changes to patients medication via Medicines Management Team (after approval from GP) Administration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Pulling/filing notes as necessary Electronically filing post into patients records Telephone Have a working knowledge of the telephone system, during and after hours This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the partners, the pharmacy manager and the practice manager. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health and Safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health and safety policy, the practice health and safety manual and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting a health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Equality and Diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedure and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights Personal and professional development The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services The post holder will: Apply practice policies, standards and guidance Participate in audit where appropriate Job description Job responsibilities JOB DESCRIPTION MANOR ROAD SURGERY JOB TITLE: Prescription Clerk REPORTS TO: Practice Manager/Pharmacist Hours: 15 Job summary: To provide quick, efficient and accurate preparation of prescriptions for patients. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job responsibilities: Dispensing Updating patients repeat screens on doctors instructions Liaising with hospital departments regarding patient medication Liaising with doctors Ensuring the dispensary area remains clean and tidy Prescriptions Handing out prescriptions Taking prescription requests received by telephone, email, SystmOne on line, repeat slips and face to face Sorting and stamping prescriptions for end of month returns Generating prescriptions Other Ordering stock for the practice via Hengate Pharmacy Audits on medication Changes to patients medication via Medicines Management Team (after approval from GP) Administration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Pulling/filing notes as necessary Electronically filing post into patients records Telephone Have a working knowledge of the telephone system, during and after hours This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the partners, the pharmacy manager and the practice manager. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health and Safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health and safety policy, the practice health and safety manual and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting a health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Equality and Diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedure and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights Personal and professional development The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services The post holder will: Apply practice policies, standards and guidance Participate in audit where appropriate Person Specification Qualifications Essential Minimum 4 GCSE Grades A-C Desirable NVQ in Dispensing Experience Essential GP Practice or Pharmacy experience Person Specification Qualifications Essential Minimum 4 GCSE Grades A-C Desirable NVQ in Dispensing Experience Essential GP Practice or Pharmacy experience Employer details Employer name Manor Road Surgery Address Manor Road Surgery Beverley Health Centre Manor Road, Beverley HU17 7BZ Employer's website https://www.beverleyhealthcentre.nhs.uk/ (Opens in a new tab)