Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Job Description · Ensure correct grooming standards are followed at all times · Responsible for the smooth operation of the outlet · Follow up on all financials, LQA, Forbes and TrustYou targets · Is aware of the daily, monthly and yearly financial targets · Actively and actively contributes towards the achievement of financial targets · All issues and negative guest feedback need to be properly reported on Glitch system · Following up on opening and closing checklists · Maintains the HACCP & FIFO standards as required by the regional governing body · Handle financial procedures according to guidelines set by the finance department · Responsible for linking all facets of service, cuisine and entertainment · Assume the responsibility of daily operations · Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor · Assist daily briefings for all staff prior to commencement of shift · Should be creative, confident and prepared to think outside of the box · Following the personal development plan set by the direct supervisor · Ensure the operational inventory is always accounted for and in immaculate condition · Ensure the outlet is maintained at the highest levels · Create opportunities for upselling products · Develop the direct team to strive for excellence · Inspires heartists to create a flow of new and ‘improved’ ideas · Follow Hotel Evacuation Policy in case of an Emergency · Ensure awareness and delivers the optimum levels of service and guest satisfaction · Establish and maintain effective communication across all divisions · Lead by example through a passionate, hands on approach · Assist with collecting information for the monthly P&L review Qualifications · 2-3 years’ experience as a leader preferably in a fast paced luxury property · Excellent knowledge in Food & Beverage including bar operations. · Computer literacy an added advantage and previous use and mastery of point of sale system required · Ability to focus attention on guest needs, remaining calm and courteous at all times · Service focused personality with strong interpersonal and problem solving abilities · Ability to work well under pressure in a fast paced environment · Ability to work cohesively and collaboratively as part of a team Additional Information Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.