Job Description
Claims Manager
Greater London / Hertfordshire
Our client is looking to appoint a Claims Manager in this newly created role, where the successful candidate will be responsible for managing the claims teams across a couple of different sites and work with the Head of Claims to achieve corporate objectives.
The successful candidate will be reporting to the Head of Claims and be responsible for managing the firms claims team and providing a comprehensive insurance service to the existing and potential new customers, in accordance with both FSA and internal requirements.
The role will involve;
1. Actively assist in managing the overall daily workflow of the claims division and ensure staff activity is optimised throughout each day and that customers receive levels of service in accordance with company standards.
2. Dealing with cross class claims – from Property, Liability, Construction and Professional Indemnity.
3. Handling claims for major clients from first advice to final settlement.
4. Attending client meetings when required and to help promote our Claims Advocacy offering.
5. Provide mentoring and training to claims staff and undertake staff appraisals.
6. Managing and collating data for the broking team and assist the broking teams with pre-renewal requirements.
7. You will be required to visit a ...