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Client:
TUI
Location:
Southport, United Kingdom
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
743a49b77518
Job Views:
4
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
ABOUT THE JOB
* Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings.
* You will support and develop your team to be proactive, investigate and resolve questions or complaints. If issues arise, you’ll be confident to step in and take ownership.
* Recruit, nurture, and retain top talent while sharing a positive and engaging work environment.
* Use customer feedback and insights to identify trends, challenge existing practices, and find new ways to improve customer satisfaction and loyalty, thereby growing our business.
* As technology evolves daily, so does TUI. You will be provided with the best tools to coach, develop, and performance-manage your team while setting high standards that drive engagement.
* Drive your team to exceed company sales and service objectives, in Retail we call it ‘Smashing your Targets’.
ABOUT YOU
* A proven passion for leading by example and delivering excellent customer service.
* A confident and fun motivator with the drive to exceed targets and overcome challenges.
* Skilled in coaching, developing, and performance managing a team to retain talent.
* A fair and inclusive management style that recognizes our people as our most valuable asset.
* An organized individual who takes pride in their work and personal development.
* Confident in balancing accounts, complying with company policies, and managing all aspects of your store.
* Flexible to work variable shift patterns each week, including evenings and weekends, with shifts typically shared 4 weeks in advance.
OUR OFFER
* Excellent holiday benefits including discounts, special offers, and the option to purchase additional ‘TUI time off’.
* Competitive salary with a commission scheme rewarding exceeding targets and discretionary bonuses.
* Health and Wellbeing support across five key areas – Financial, Health, Social, Community, and Career.
* An inclusive environment with a Culture of Care.
* Disability Confident.
* Investment in your development, starting with an interactive web-based workbook alongside your store induction.
We value your uniqueness and encourage you to shine. To learn more about our commitment to Diversity & Inclusion, please visit our website.
If you need further information about this opportunity, please contact us via email.
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