Are you a highly motivated, dynamic, retail focused individual with a strong flair for fashion and merchandising and looking to have a meaningful impact through your work? We are Katharine House Hospice, and we’d like you to join us as our new Assistant Retail Manager About us Katharine House Hospice have 15 retail store teams who make a positive difference every day in helping to provide the best care to people in our community. The vital funds raised in our stores enable the Hospice, to provide free specialist palliative care through a range of services to the people of Mid-Staffordshire. affected by progressive illnesses to live life to the full We value people – so much so, it’s one of our three key values as a charity. The role This role has become available due to internal progression, reflecting our commitment to supporting staff development and growth. As our Assistant Manager, you’ll play a vital role in supporting the whole team, who in turn support the whole charity. This is a physically demanding position in a busy retail environment with some lifting of furniture/donated goods required Here’s some of the duties of the role. Contribute to the store achieving profit targets by maximising sales and minimising costs Ensuring the highest standards of customer service at all times, dealing with any issues efficiently Supporting any promotions as directed by the Retail Store Manager/Retail Operations Team Contribute to maintaining a high standard of presentation throughout all areas Provide a high standard of customer service Contribute to the store achieving high standards of housekeeping, organisation and cleanliness throughout the shop store premises What we offer Annual leave 33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years’ service. Pension scheme We match contributions up to 7% to a NEST scheme. If you’re currently contributing to the NHS pension scheme you can continue to do so. Death in service benefit Reassurance should the worst happen. 2 x salary to your family. Employee assistance programme Providing support for your wellbeing. Training and development opportunities Continuous learning and professional growth. Occupational sick pay Support during times of illness. Healthcare cash benefit plan Contributory plan to help cover health-related expenses. Skills and experience We’re looking for someone who is professional and approachable and has: strong commercial retail skills high standards leadership qualities You will have experience of supervising staff in a retail background a positive ‘can do’ attitude Join us and make a difference If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most. If you’d like to know more about this role, without commitment, please contact the Personnel Office on 01785 218257, who will arrange for someone to call you. How to apply You can download an application pack and/or apply online below Alternatively, you can email recruitmentkhhospice.org.uk or call the Personnel Team on 01785 218257 to request an application pack. Closing date: 4 October 2024 Viewing this vacancy on a website other than khhospice.org.uk? Please go to https://www.khhospice.org.uk/vacancy/ retail-assistant-manager / Please note: completed applications may be emailed to recruitmentkhhospice.org.uk or submitted as hard copies, by the closing date above; unfortunately, we are unable to accept or consider CVs, unless submitted alongside an application form. Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.