At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. The Sales Administrator will provide both clerical and administrative support to the fuel card sales team. The role plays a vital part in the administration and smooth-running of the fuel card department of Watson Fuelcards. As Sales Administrator your primary responsibility will be to manage all areas of the administration. Maintain an accurate database of customer information such as billing, card details and maintain updated records of sales figures on a weekly basis. This role is a key point of contact for customers, who may need assistance with orders, requests and queries so being able to handle and prioritise the influx of customer requests is a must. Location: Callow Hill, UK Responsibilities Provide timely response to customer enquiries using email, phone etc. as necessary Central mailbox management Responsible for sales administration including: processing card orders, card dispatch, customer invoicing, customer transaction queries, customer reports Accurate entry of data into all company in-house CRM systems and maintaining the integrity of records Upload and recording of network data files Using a variety of software packages, such as Microsoft Word, Outlook, and Excel etc. Liaising with staff in other departments and with external contacts Ordering and maintaining stationery and equipment supplies Sorting and distributing incoming post and organising and sending outgoing post Key performance indicators Agreed personal KPIs including; Service lead time on card dispatch and orders Key account processes adhered to Watson Fuels telephone procedure Technical knowledge and experience Sale Administrator in a detailed customer focused environment Attention to detail Moderate excel skills Educated to GSCE level or equivalent Strong literacy and numeracy skills PC Literate – Microsoft Office packages WFL Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.