The post holder will support the patient safety team in maintaining the patient safety incident response process in the Trust, ensuring it is in accordance with policy and recognised good practice. They will contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the Patient Safety Incident Response Framework (PSIRF) and support allocated improvement and innovation projects.
The post holder will review patient safety incidents reported on the Trust incident reporting system (DATIX) and other sources of insight, including but not exclusively; Freedom to Speak Up, complaints, and ward visits, and support an immediate response and information gathering. They will undertake patient safety incident reviews using a variety of methods, including After Action Reviews, Clinical Reviews, and Structured Judgement Reviews. The post holder is responsible for ensuring that all internal and external reporting requirements and timescales are adhered to for the management of reported incidents.
The post holder will ensure that Duty of Candour is carried out in accordance with Trust and National Policy, and audit data is available to demonstrate compliance. They will apply the principles and practice of a just and learning culture across a diverse range of clinical services and recognise when specialist expert opinion is required.
The post holder will have an active and visible role in supporting Multidisciplinary Investigation Teams with the incident response process and identifying learning and improvement. They will support the Multidisciplinary Investigation team in communicating with stakeholders as required.
The post holder will work with and establish links with Divisional colleagues to ensure that sharing and learning occurs and maximise opportunities to triangulate insight to improve safety across the organisation. They will work with the patient safety specialists to maintain efficient systems and processes to ensure good governance and enable the effective and accurate collection, collation, and reporting of routine data and information, producing statistics and reports when required. The post holder will support the development of the Trust’s Patient Safety Incident Response Plan (PSIRP) and work collaboratively with a variety of staff groups and members of the public, utilising highly advanced communication skills and arriving at well-thought-out decisions.
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