Job Description The Quote to Cash Program Leader will be responsible for the transformational improvement in wing-to-wing fulfilment for the Order-to-Cash Value Stream globally, specializing in the Quote to Order and the Invoice to Cash portions of the process with a strong emphasis on business operations. Reporting to the Continuous Improvement Director, the individual will develop and execute the strategy to reduce cycle time across the business processes, with significant attention to the customer experience and operational costs. Reports to: Continuous Improvement Director - Global Supply Chain Location: Preferred location North America or Europe Roles & Responsibilities: The candidate will work across Supply Chain, IT, Finance, Commercial, Legal, and Product Line Leadership to develop and execute the Continuous Improvement strategic roadmap, including: Lead and inspire a high-performing team fostering a positive, diverse, and inclusive environment. Encouraging growth, innovation, and professional development Execute and evolve the program roadmap from a process and organizational standpoint, ensuring alignment to business strategy Build and maintain strong stakeholder relationships across regions/functions Act as a change agent, systematically driving continuous improvement and change management, setting the pace of change while maintaining team morale and ensuring successful adoption of new processes Leverage dedicated and supporting functional support to achieve business objectives tied to roadmap, instituting metrics to show process control Improve cycle-time for fulfilment, with particular attention to data needed for streamlined order entry and efficient cash recognition Develop KPIs, metrics, and reporting to drive execution, process uniformity, and improvement Engage teams and partner with other stream leaders to identify cross-functional opportunities Build and maintain strong stakeholder relationships across regions/functions Experience leading Lean Six Sigma and process improvement initiatives is highly desired Strong understanding of cash application, disputes processing, and AR is needed