Brook Street Recruitment is working with our insurance client in Belfast to recruit an Insurance Account Manager to join their team - Out client is a well established insurance broker who combine their expertise with innovative tailor-made solutions and deal with companies, large and small.
Responsibilities will include:
* Place all types of commercial risks within the market.
* Provide expert and prompt advice to clients regarding their insurance needs
* Liaise as appropriate with insurer partners.
* Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
* File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
* Ensure client confidentiality is maintained and protected at all costs.
* Comply with all company policies and procedures.
Criteria
1. CII qualified (or working towards exams)
2. Previous account handling experience within the corporate or commercial sector - 5 years +
3. Experience dealing with technical insurance issues
4. Experience dealing with a diverse client base on risks of various sizes and complexity
5. Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channel
6. After pro...