Job Description
This job is an exciting opportunity for a fluent German speaker with English to join a friendly, growing company in Poole, Dorset and learn various online customer support and marketing skills.
* Full Time or Part Time
* £25K – £28k depending on experience
* Quarterly target-related bonus of 5% of salary and Christmas bonus
* Start Date: Flexible
* Location Mathmos Factory (free parking on site)
The Role:
* Customer service – Responding to incoming customer service enquiries and reviews via email, telephone, and social media as part of the e-commerce team.
* Other office, sales and eCommerce tasks as required.
* Translations and content management – editing, optimising and posting content on our websites, Amazon, Social Media, email, etc.
* An opportunity to learn or enhance your eCommerce skills and grow as part of an international team.
You:
1. Have excellent spoken and written English.
2. Have excellent spoken and written German, ideally a native speaker.
3. Have good keyboard skills and are IT literate.
4. Are a team player and are happy to pitch in where required.
5. You can reliably commute to the Poole factory all or some of the time.
6. Customer service experience would be an advantage.
7. Digital marketing skills would al...