Job Description
Retail Store Manager - Esher, Surrey
Salary: £45,000 - £50,000 per year (£65,000 per annum OTE)
Full-Time, Permanent
Do you have luxury retail experience?
Do you have a passion and interest in Golf?
Are you ready to lead a high-performing team in a luxury retail environment? We’re looking for an exceptional Retail Store Manager to oversee our clients premium store in Esher, Surrey. This is a rare opportunity to work with a globally renowned brand, driving store success while delivering an outstanding customer experience.
What You'll Be Doing:
Team Leadership & Development:
* Manage and inspire a team of six retail professionals to deliver exceptional customer service.
* Provide regular coaching, training, and performance feedback to foster a high-performance culture.
* Oversee team schedules, holiday planning, and ensure operational efficiency.
Operational Excellence:
* Take ownership of all store operations, ensuring a safe, efficient, and professional environment.
* Maintain visual merchandising standards to provide an exceptional shopping experience.
* Oversee inventory management and ensure KPIs are consistently achieved.
Business Growth & Development:
* Drive footfall and brand visibility through local market engagement and strategic initiatives.
* Build strong relationships within the industry and local community to enhance customer engagement.
* Organise and execute promotional events, ensuring alignment with brand strategy and a focus on results.
Key Skills and Experience:
* Proven experience managing a retail team, ideally in luxury or premium goods.
* Strong leadership qualities with the ability to motivate and develop a team.
* Exceptional customer service skills and a results-driven mindset.
* Outstanding communication, organisation, and problem-solving abilities.
* Passion for sport or knowledge of the industry is a plus but not essential.
What’s On Offer?
* Competitive salary (£45,000- £50,000 basic, OTE £65,000+ with uncapped commission).
* Comprehensive benefits package, including private medical and dental insurance, life insurance, and employee discounts.
* Free on site car parking
* Opportunity to make a real impact and grow your career with a premium brand.
This role includes weekend and evening shifts and may involve occasional travel.
Ready to make your mark?
If you’re a dynamic retail leader who thrives in a fast-paced, customer-focused environment, we want to hear from you.
Apply now to take the next step in your career and lead this premium retail experience.