Trainee Mortgage Adviser - Newcastle £25,000 with ample opportunity to earn bonus Inclusive, fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage broker with over 160 awards to its name. Join us and youll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From high 5 colleague nominations recognising those who go the extra mile, in depth employee assistance and support programmes, comprehensive benefits hub via Perkbox, your birthday off and much more. Right now, were expanding our Newcastle office and taking on new TraineeMortgage Advisers. With a start date of the 20 th January 2025, well coach and teach everything you need to know from scratch, to flourish within the industry, supporting your growth and development. If you want to jump start a career in financial services, this is your chance to get in on that growth. The Role Mortgaging or remortgaging a property can be a daunting experience for first-time and experienced buyers alike. Getting the right deal is a crucial factor in putting home buyers and homeowners minds at ease. Luckily for them, thats exactly where you come in. From starter homes to investment properties, youll be there on the end of the phone with the kind of advice that makes property dreams come true. Youll scope out the best mortgage options through listening to customers stories and circumstances, fully documenting these and coming up with a solution that both meets their needs and satisfies regulatory rules and standards as you go. Will they be best served by a fixed-term or variable mortgage?Do they need the option to overpay each month? What about feefree early exit? Once you have a clear idea of what they need, its all about rolling up your sleeves and giving it your all so that we can provide the customer with the right advice and outcome, getting them the best possible deal. By doing all this, youll demonstrate L&C values, our passion for mortgages and why our customers were right to choose us. Of course, there will be administrative work along the way but, above all, its about building that rapport and a real sense of trust that youre going to do everything you can to deliver a compliant deal that really works for the customer. FCA Certification Regime & Conduct Rules L&C is regulated by the Financial Conduct Authority (FCA) and is classified as an Enhanced Firm under the Senior Managers and Certification Regime (SM&CR). This role will fall into the Certification and Conductelements of the regime. L&C will be required to attest to your integrity,competence, and financial soundness on an initial and regular basis if youre successful in your application and as a Certification Regime employee, your personal and professional details will be published in the FCAs Directory which is accessible to the public. This can provide comfort to customers that they are dealing with a legitimate and monitored Adviser that belongs to a firm with a solid culture and ethics. You will also be personally subject to the 5 FCA Conduct Rules. You may already be aware of these but dont worry if not. If successful in securing an interview and role, a detailed explanation and training will be provided. About You Your background employment within customer service has already helped you to hone your listening skills and develop a sense of empathy that customers can really sense when they talk to you. Now youre looking to really push your career to the next level, working hard for that all-important personal and professional development. Well, youre going to need serious organising and prioritising skills to max-out on productivity and results without compromising on quality of care.Not to mention solid IT skills and a team-focused approach that allows you to pick up a colleagues case when theyre unable to take a call so that they can do the same for you when needed. Finally, youre going to need bags of confidence because there are going to be decisions to make as to which offers you put in front of customers. So, youll be dedicated to knowing the market andwhats out there in order to build that confidence. Why join L&C? We care about our customers, but our employees are what make the magic happen. Were always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity. The standard of training is as high as it can be, so that the service youre able to deliver is at the same level. What you do with it and where you take your role from there is up to you because there are ample opportunities to flourish and progress. Joining L&C means having the chance to: Enrol on an in-depth induction programme, with a proven track record of success Gain a CeMap, LIBF qualification upon passing the exam and become a certified mortgage expert Be a part of an incentive scheme that is both customer-centric and reflective of your efforts Have access to our comprehensive Employee benefit and support schemes Come celebrate at our biannual Winter and Summer socials, and plenty of other events At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community. ? Find out more and get in touch today