Job Title: Distribution Coordinator – Part-Time
Company: Tarmac
Job Description:
Job Introduction: Are you a Distribution Coordinator, Transport Planner, Transport Coordinator or Shipper looking for your next permanent role? If so, then read on as we may just have the role for you. At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others, and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced Distribution Coordinator to join our friendly team based from Tarmac’s Hub close to Birmingham Airport in the West Midlands. The focus of this role will be Tarmac’s part of one of Europe’s largest infrastructure projects. This role is commutable from Birmingham, Solihull, Coventry, Sutton Coldfield, Nuneaton, Tamworth, Hinkley, Dudley, Wolverhampton, Cannock, Stourbridge, Oldbury, West Bromwich, Walsall, Redditch, Bromsgrove, Lichfield, Aldridge, Willenhall, Kenilworth, Warwick, Royal Leamington Spa and the surrounding areas. This is a Part-Time position where your standard hours of work will be 09:00 – 14:30.
Here at Tarmac, we are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds; therefore, prior technical experience isn’t always necessary for success.
Role Responsibility:
* Ensure ownership of all your customer relationships via telephone and email, including our customers, suppliers, and local teams; including drivers.
* Provide each and every contact with an enjoyable service experience by delivering a high level of customer care and attention at all times.
* Complete data entry and processing; maintain data entry protocols and carefully record information throughout your day.
* Collaborate within the team to clarify facts, exchange information, or resolve inquiries and issues.
* Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use, the services you provide, and the values you can add to the business.
* Input accurate customer data into the CRM system.
* Accurately process all order information and respond positively and confidently to our customers’ requests, scheduling and planning to ensure timely delivery of orders agreed with our customers while optimizing cost through effective planning.
* Liaise and communicate regularly with all relevant internal departments including, but not limited to, Finance, Depot, and Purchasing.
* Develop and demonstrate industry-leading product knowledge to proactively keep abreast of new trends/products in the market by attending product and vendor training, researching, and self-study.
This is a Part-Time position where your standard hours of work will be 09:00 – 14:30 Monday – Friday with Saturday AM (Saturday is worked from home) worked on scheduled rotation. Upon completion of successful training, there will also be the potential for hybrid working.
The Ideal Candidate:
* Confident in the use of IT systems.
* Positive and approachable in your manner.
* Demonstrate first-class customer service.
* A high attention to detail with a positive ‘can-do’ attitude.
* Great communication skills with the ability to demonstrate tenacity and resilience when working under pressure.
* Enjoy a team-based environment.
Why Us:
In addition to the role of Distribution Coordinator, we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:
* Bonus scheme.
* Enhanced holiday entitlement.
* Contributory pension scheme.
* Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
* Access to our Employee Assistance helpline for free and confidential advice.
* Access to join our Employee Communities (employee networks); we currently have nine communities including (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause.
* Training and development opportunities.
Interested? Why not click here to find out more? Go on… are you ready to build your future? Tarmac is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application. Occasionally, we receive a large volume of applications for our roles, and when this happens, we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Expected Salary:
Location: Solihull, West Midlands
Job Posting Date: Wed, 27 Nov 2024 08:00:17 GMT
Apply for the job now!
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