Job Title: Digital Content Operations Lead
Location: Kingston, United Kingdom
Function: Marketing
Reports to: Sr. Content Strategy Manager
Scope: Local (UK & Ireland)
ABOUT UNILEVER & FOODS
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment.
JOB PURPOSE
This role sits in the UKI Foods CMC (Content, Media, Commerce) team, responsible for creating and delivering unmissable omnichannel campaigns & activations for our UK foods brands. This role specifically sits within the 'Content' part of the team and plays a crucial operations role in ensuring content is created and delivered smoothly, efficiently & on-time.
Roles and Responsibilities
* Co-plan yearly content roadmap and effectively manage stakeholders for ruthless prioritization focusing on key activities.
* Create ecosystems and deliver core campaigns on time and in full through effective team organization and processes.
* Streamline and optimize processes for team integrations, campaign delivery, owned channel delivery, asset briefing and asset storage.
* Set up dashboards to measure activity and business value for owned channels.
* Coordinate the measurement of owned channels which feed into post-campaign analysis across all agencies to provide a holistic view of the campaign.
* Play a key role in DDM taskforce to test, learn and measure to improve the effectiveness of conversion/penetration content.
* Oversee the strategy and quality of content for website and PRM.
* Own data strategy & best-in-class data governance for Foods, including data capture & leverage tactics.
* Line management of the team's digital marketing apprentice.
WHAT YOU NEED TO SUCCEED
* Collaboration mindset: Experience leading cross-functional internal & external teams in a fast-paced environment.
* Project management: Highly organized, excellent time management skills, attention to detail, deliver on time and in full.
* Tenacity and sense of urgency: Ability to make things happen quickly with large, less nimble partners and/or teams.
* Strong communicator: Superior verbal and written communications skills with extreme attention to detail.
* How to simplify complexity: Ability to interpret complex business challenges and make informed decisions that drive successful activation plans.
* Strong team player: Skilled in building strong relationships and partnering effectively across multiple functions, geographies, and levels of the organization.
* Curiosity and passion for learning: Brings fresh eyes and constantly develops a deeper understanding of consumers, the category, markets, business, and self.
* Strong analytical skills: Able to understand and measure the success of our content and improve the quality with backed data.
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