We are looking for an enthusiastic, hardworking individual to join our administration team in the Beacon Centre at Musgrove Park Hospital, Taunton, Somerset.
The successful applicant will be part of a small, multi-functional team providing outpatient clinic appointments to our patients together with chemotherapy and radiotherapy treatment slots.
Main duties of the job
We are looking for someone who is adaptable and flexible and when covering main reception be the welcoming face of the department. The post also includes rotational cover of the Beacon Day Unit reception and processing and booking patient appointments from the booking office.
The department uses Mosaiq, Maxims, EPRO and Q Pulse and training will be delivered on all systems.
If you are interested in working in an interesting, fast-paced environment, please consider applying.
Job responsibilities
This role supports patient pathways by processing and booking patient appointments using multiple systems. This will include outpatient appointments and, following training, chemotherapy and radiotherapy appointments. This role also entails covering the reception desk both in The Beacon Centre Outpatients area and The Beacon Day Unit.
Person Specification
Qualifications
* Good General Education
* Computer Literate in Microsoft Word, Excel, & Outlook
* ECDL or similar
* NVQ II or similar qualification in Business Administration
Experience
* Dealing with customers/general public.
* Previous office experience.
* Use of computers.
* Ability to work alone or as part of a team.
Additional Criteria
* COMMUNICATION SKILLS
* Evidence of a good standard of Literacy / English language skills
* Pleasant telephone manner
* Good Team Worker
* Ability to communicate with staff at all levels and with patients both verbally and written.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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