As a Key Worker, you will be responsible supporting a caseload of individuals with a person-centred journey to employment providing flexible support relative to their need, as well as building and maintaining relationships with local community organisations, providers, DWP, local authorities and employers across the area.
Examples of some of the requirements may include (though not limited to); engagement to build a caseload in a new delivery area for Triage, completing a full assessment for the individuals on the caseload to identify and implement tailored support needs. This will be conducted through vocational profiling, to identify their aspirations, learning needs, experiences and skills to build a holistic picture and inform practical job finding to ensure a high-quality job match. You will also implement and oversee personalised action plans, providing guidance and support to reach their employment goal.
This position requires strong interpersonal skills, a passion for training and supporting those with multiple complex needs and to adapt your training/delivery methods to meet the diverse needs of individuals.
Triage is a Disability Confident Employer who wishes to engage and encourage people with a disability or long-term health condition, ensuring they have the opportunities to fulfil their potential and realise their aspirations. We will interview all disabled applicants who meet the minimum requirements for the job and make reasonable adjustments to ensure candidates are not disadvantaged in any way.
Role themes: People Motivation | Training and Delivery | Relationship Management
Required criteria:
· A minimum of 2 years’ experience supporting individuals with disabilities, and/or complex needs.
· Proven experience in providing support, where all individuals have different learning needs and with a dynamic and creative approach.
· Proven experience in delivering soft skills and employability skills to aide a personalised approach for individuals to progress.
· Proven experience in the use of assessment tools such as vocational profiling to identify support needs and inform practical job finding.
· Excellent verbal and written communication skills, with the ability to connect with participants from diverse backgrounds.
· Patience, empathy, and the ability to motivate and adapt training strategies to meet individual needs and change mindsets.
· Comfortable using instructional technology tools and resources to enhance language instruction and engage learners in digital learning environments.
· Ability to evaluate individual progress toward their goals, adjusting support strategies as needed.
· Evidence of attributes such as Challenge and Resilience, Flexibility and Adaptability, Honesty and Integrity, Impactful Communication, Planning and Decision Making, and Promoting Services.
· Ability to positively challenge others.
· Very strong written and verbal communication skills, accomplished networking skills, organisational and time management skills with the ability to build professional relationships effectively.
· Experience of working in a performance target driven environment.
· Driver with access to vehicle and business car insurance.
Desirable criteria:
· Experience creating engaging and interactive sessions that align with the individuals’ goals, incorporating a variety of materials, resources, and activities.
· Experience of working in recruitment, publicly funded services, or other similar sectors
· Previous work with diverse populations
· Other desirable criteria including pre-existing network of organisations in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
NB: This job description is designed as guidance and there may be requirements to take on additional or alternative tasks to support the business as required. Your key tasks and responsibilities will be agreed with your line manager as part of the Triage performance management cycle.
All applicants must obtain a Disclosure Check on successful appointment (cost reimbursed).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .