Cardiac Administrator | Bushey | Full Time 37.5 hours a week | Permanent |
Spire Bushey Hospital are looking for an Administrator to join their team within their Imaging Department with a focus within the Cardiac department. This is a great opportunity for someone looking to progress their administrative skills into a private healthcare environment.
You will be responsible for assisting the multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols. You will also be ensuring accurate completion of all appropriate audit materials and issue of radiology reports.
Duties and responsibilities will include:
To ensure the provision and maintenance of an efficient patient administration service within the hospital. To provide information to patients, consultants and other relevant departments in a timely and courteous manner.
1. Provide and maintain an efficient bookings system for all patients using SAP.
2. Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
3. Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
4. Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
5. Maintain departmental electronic and manual filing systems accurately
6. Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines
7. Process patient referrals and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
8. Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
9. Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information
10. Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
11. Undertake any training or development as required to acquire skills and knowledge to undertake role competently
12. Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
Who we're looking for:
13. Someone who is highly organised and able to manage workload.
14. Experience in an administrative based position or in a similar environment would be beneficial.
15. An excellent communicator and capable of delivering excellent customer service.
16. Good computer skills and competent with Microsoft Office packages.
17. A team player confident in interacting across a diverse range of people.
Hour:- Full Time 37.5hrs, 5 day per week to include 1 in 3 Saturday's on a rota basis.
Contract:- Permanent
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
18. 35 days annual leave inclusive of bank holidays (pro rata)
19. Employer and employee contributory pension with flexible retirement options
20. Spire for you’ reward platform - discount and cashback for over 1000 retailers
21. Free Bupa wellness screening
22. Private medical insurance
23. Life assurance
24. Free onsite parking
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Closing Date : If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.