We have the pleasure of recruiting on behalf of a well-established, independent Insurance Broker, who is looking for an experienced Household Insurance Account Handler to join their friendly team. Specialising in Home-owners and Landlords Insurance across the UK, they focus on non-standard and high-value risks, providing tailored solutions to their valued clients. This is a full time position and can be working on a hybrid basis once training is completed. Standard working hours are Monday to Friday 9am to 5.30pm. Competitive salary of £25,000 to £30,000 dependant on age and experience plus bonus. As an Account Handler, you will manage your own renewal book of clients, taking full responsibility for: • Re-broking risks at renewal into the market • Conducting annual reviews to ensure clients have the right cover • Communicating with clients via phone, email, and letters • Achieving renewal retention targets through excellent service and market knowledge We are looking for someone with strong customer service experience, someone who is a competent IT user and has excellent communication skills. Essential: • Minimum 1 year of Personal Lines Insurance Broking experience in Home/Property Insurance • Proficiency in Microsoft Outlook and Word • Self-motivated, with excellent attention to detail and time management • Strong written and verbal communication skills • Ability to build rapport and trust with clients Desirable: • Experience using the Acturis broking platform (Training will be provided) The Package: • 23 days holiday bank holidays (rising to 25 days after 5 years) • Workplace contributory pension scheme. • Quarterly renewal bonus for hitting targets. • Fully funded professional learning & CII qualifications. • Flex-time for a better work-life balance. If you have the experience and skills required, please register your interest by sending your CV and cover letter to Ellen Rayworth, quoting J10141 or you can reach Ellen on (phone number removed). Reflect Recruitment Group is operating as Employment Agency under the Employment Agencies Act 1973