We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Part-time position
Working hours: 12pm-4:30pm
Responsibilities
* Coordinate and dispatch schedule as needed
* Assist in cold-calling/schedule meetings for sales
* Involved in all office communications and assist in sales
* Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
* Create records of customer interactions and follow up to ensure all questions have been answered
* Keep track of customer accounts and make updates with new account information as necessary
Qualifications
* High school graduate, G.E.D. recipient, or equivalent
* Previous work in a customer-facing position
* Must possess exemplary interpersonal skills, communication skills, and active listening skills
Compensation
$22.50 - $24 hourly
About BRC
At BRC we aim to be Sonoma County's leading restoration service, known for exceptional customer service, innovation, and growth. Our team delivers empathetic, professional, and prompt service, ensuring clients feel supported during challenging times. We foster a culture of continuous learning, encouraging employees to achieve their full potential. Integrity, trust, and community commitment are core to our business, with active participation in local initiatives. Our family-oriented culture values work-life balance and well-being. By leveraging technology and maintaining a proactive approach, we streamline operations and enhance communication, consistently exceeding client expectations. Through strong leadership and holistic support, we restore not just properties, but also lives, positively impacting our clients and the community.
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