Job summary Full or Part time hours available An exciting opportunity has arisen for a caring, enthusiastic and experienced Practiced Nurse (PN) who wants to work in a dynamic team environment where the quality of patient care matters. For an informal discussion about the opportunities available please contact Elaine Edwards at elaine.edwards12nhs.net Main duties of the job You will be working as part of the practices multidisciplinary team to deliver practice nursing services to include treatment, preventative care, screening and patient education. The role includes long term condition management, childhood immunization, cytology, travel and other vaccinations. About us Teldoc is Shropshires only Super Practice, formed through the merger of three of Telfords most forward-looking practices. Date posted 11 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A1923-25-0012 Job locations Limes Walk Oakengates Telford Shropshire TF2 6JJ Job description Job responsibilities Job summary: Assisting medical personnel in the care of practice patients, to include treatment, preventative care, screening and patient education. Job responsibilities: Providing assessment, screening and treatment services and health education advice Provide a wide range of nursing services for the practice, to include the delegation of duties to other practice nursing staff as appropriate Provide a wide range of nursing treatments to patients in participation with general practitioners or independently, meeting agreed protocols Provide general and specific health screenings to practice patients (within agreed protocols) with referral to general practitioners as necessary Advise patients on general health care and minor ailments with referral to GPs as necessary Undertake telephone consultation as required Supplies and equipment treatment room and other areas In participation with the wider team, ensure the maintenance of equipment and stock levels relating to patient care Pathological specimens and investigatory procedures Undertake the collection, storage and despatch of pathological specimens including intravenous blood samples, swabs, smears etc. and ensure the cleanliness of any equipment so used. Perform any investigatory procedures requested by the GPs. Administrative and professional responsibilities Participate in the administrative and professional responsibilities of the practice team Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice Ensure collection and maintenance of statistical information required for regular and ad hoc reports Attend and participate in practice meetings as required Assist in the formulation of practice philosophy, strategy and policy and develop appropriate protocols Research projects Co-operate and participate as required in any research projects within the practice Student/staff education and training Participate in the education and training of students of all disciplines and the induction of all members of practice staff with special responsibility for nursing staff Liaison Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality Professional development Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport Management and maintenance of Personal Protective Equipment (PPE) for own use. Awareness of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children and adults. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of individuals rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize individuals needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services The post-holder will: Apply practice policies, standards and guidance Discuss with other team members how the policies, standards and guidelines will affect their own work Participate in audits where appropriate Job description Job responsibilities Job summary: Assisting medical personnel in the care of practice patients, to include treatment, preventative care, screening and patient education. Job responsibilities: Providing assessment, screening and treatment services and health education advice Provide a wide range of nursing services for the practice, to include the delegation of duties to other practice nursing staff as appropriate Provide a wide range of nursing treatments to patients in participation with general practitioners or independently, meeting agreed protocols Provide general and specific health screenings to practice patients (within agreed protocols) with referral to general practitioners as necessary Advise patients on general health care and minor ailments with referral to GPs as necessary Undertake telephone consultation as required Supplies and equipment treatment room and other areas In participation with the wider team, ensure the maintenance of equipment and stock levels relating to patient care Pathological specimens and investigatory procedures Undertake the collection, storage and despatch of pathological specimens including intravenous blood samples, swabs, smears etc. and ensure the cleanliness of any equipment so used. Perform any investigatory procedures requested by the GPs. Administrative and professional responsibilities Participate in the administrative and professional responsibilities of the practice team Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice Ensure collection and maintenance of statistical information required for regular and ad hoc reports Attend and participate in practice meetings as required Assist in the formulation of practice philosophy, strategy and policy and develop appropriate protocols Research projects Co-operate and participate as required in any research projects within the practice Student/staff education and training Participate in the education and training of students of all disciplines and the induction of all members of practice staff with special responsibility for nursing staff Liaison Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality Professional development Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport Management and maintenance of Personal Protective Equipment (PPE) for own use. Awareness of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children and adults. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of individuals rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize individuals needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services The post-holder will: Apply practice policies, standards and guidance Discuss with other team members how the policies, standards and guidelines will affect their own work Participate in audits where appropriate Person Specification Additional requirements Essential Ability to work core hours Flexibility for cover Qualifications Essential Registered nurse. Minimum 2 years post registration. Post-registration study in topics allied to general practice. Chronic disease management qualifications. Willingness to learn and acquire new skills. Insight and understanding of current issues in nursing and the NHS. Evidence of appropriate knowledge base. Demonstrate an understanding of audit. Excellent computer skills. Understanding of health and safety issues. Experience Essential Good interpersonal skills, both verbal and written. Evidence of problem-solving and decision making skills. Good team player and ability to get on with others at all levels. Ability to be reflective, accept criticism and act constructively. Person Specification Additional requirements Essential Ability to work core hours Flexibility for cover Qualifications Essential Registered nurse. Minimum 2 years post registration. Post-registration study in topics allied to general practice. Chronic disease management qualifications. Willingness to learn and acquire new skills. Insight and understanding of current issues in nursing and the NHS. Evidence of appropriate knowledge base. Demonstrate an understanding of audit. Excellent computer skills. Understanding of health and safety issues. Experience Essential Good interpersonal skills, both verbal and written. Evidence of problem-solving and decision making skills. Good team player and ability to get on with others at all levels. Ability to be reflective, accept criticism and act constructively. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Teldoc Address Limes Walk Oakengates Telford Shropshire TF2 6JJ Employer's website https://www.teldoc.org/ (Opens in a new tab)