* Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards
* Supervise service staff and external contractors, ensuring all work is completed to a high standard
* Develop and implement service schedules and procedures to ensure regular and effective delivery of services
* Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
* Manage budgets and expenses related to soft services, ensuring cost-effective solutions
* Coordinate with other departments to ensure services meet the needs of the organisation
* Oversee the procurement and maintenance of equipment and supplies for catering, cleaning, and security
* Handle emergency situations and service disruptions promptly to minimise impact
* Maintain accurate records of service activities and expenses
* Implement sustainability practices and initiatives within the services provided
Applicants must have the right to work in the UK
* IOSH and NEBOSH qualified
* Operational Experience
* Experience in controlling and managing budgets
* Proven record of continuous improvement and change management
* Excellent communication, presentation, organisational & time management skills
* Proficient computer skills (all aspects of Microsoft Office)
* Demonstrable leadership skills - with proven record of developing and coaching high-performance teams
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Food and Distribution market.