Reports to: Operations Director At Rileys we are extremely proud of our heritage as the home for sport since 1878. Rileys sports Bars the UK’s most loved sports venue, with fabulous cue sports, darts, table tennis and to watch all of the action on our big screens, fantastic environment and bags of community spirit. We operate clubs throughout the UK, and our Vision is simply to become the best sporting and participation experience in the UK. Our people are our champions and are the key to our success at Rileys. If you love sport and have ambition to have fun, we want to hear from you. Who are you? You are the real deal with bags of Charisma guiding and growing a business where everyone is proud to be a part of. You are premier league You will be a natural born Leader, understanding the huge privilege of driving and developing a team You uphold the highest standards of integrity and you are conscious of the impact you have on everyone around you You have a big heart and genuinely care for your team first and can always be relied upon You are hands on leading by example bringing your expertise and positive energy to every challenge, you know life is short, so you make every minute count Compassionate and Authentic creating an environment where your teams can be themselves What will you do? You make it your business to deeply know your team and community injecting fun and energy into everything you do Working in partnership with your management team, your approach will make coaching, developing and nurturing of your team a natural focus. You instil trust in your team to ensure the business runs like clockwork when you aren’t there. You run the business like you own it, never compromising, always knowing your budgets and how to reach them (no surprises). You can do the details, but you also know when to get out of the gravel and stand tall and seek clear vision. You are courageous and admit your mistakes humble enough to know you don’t have all the answers. You are conscious of the impact you have on everyone and everything, both positively and negatively First-class service is your priority; always prepared to seek tough feedback, working closely with the Support Team to ensure you raise the standards every day and exceed everyone’s expectations. Create a safe environment where people can be free to have fun and escape reality creating unforgettable memories WHAT'S IN IT FOR ME? Flexible shifts - to fit around the other important things in life Never a dull moment - fun, laughs and lifelong friends Team Socials – work hard, play hard Discounted or free food on shift Wagestream Refer and friend bonus scheme £150 to £300 depending on role Career development