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Hiring Facilities Management Professionals | IWFM Rising FMs Network Career of Choice Lead
Our client, a leading property consultancy known for delivering exceptional service and specialising in managing high-end residential and commercial properties, is seeking an experienced Facilities Manager to oversee operations and ensure the highest standards of service delivery. This role requires a proactive individual with a strong background in facilities management and customer service.
Responsibilities:
* Lead and supervise the Front of House team, ensuring compliance with service standards and conducting regular audits.
* Monitor building security, ensuring only authorised individuals have access.
* Identify and report any building defects, coordinating prompt action for necessary repairs.
* Conduct regular building inspections to ensure staff are performing duties correctly, implementing corrective measures as needed.
* Maintain up-to-date records for contractors, health and safety logs, and compliance documentation.
* Attend meetings with clients, residents, and contractors, producing and distributing minutes accordingly.
* Manage procurement processes in line with company policies, ensuring cost efficiency and service quality.
* Utilise relevant systems for job tracking, supplier performance monitoring, and reporting.
* Act as the main point of contact for all facilities management enquiries, ensuring prompt and professional responses.
* Conduct regular site inspections, addressing issues efficiently and liaising with senior management as required.
* Monitor contractor performance to ensure compliance with contractual obligations and service expectations.
* Maintain effective relationships with on-site staff and stakeholders, ensuring seamless service delivery.
* Ensure the safety and security of properties through proactive risk management and compliance monitoring.
* Maintain accurate records of equipment inspections, maintenance, and statutory compliance requirements.
* Report and address any safety incidents, assisting in investigations and implementing preventive measures.
* Keep up to date with health and safety legislation and best practices, ensuring compliance across all sites.
* Supervise the delivery of on-site services, addressing any issues efficiently.
* Act as an escalation point for facilities management concerns, ensuring timely resolutions.
* Manage contractor relationships, monitoring service levels and negotiating contracts as necessary. Ensure contractors adhere to site rules and health and safety regulations.
* Oversee minor works projects, ensuring high-quality completion.
* Maintain communal areas to the highest standards, conducting regular inspections.
Experience:
* Ideally three years’ experience in Facilities Management.
* Experience managing a service charge budget.
* Strong leadership and team management skills.
This is an excellent opportunity for a dedicated Facilities Manager to join a prestigious organisation, playing a vital role in maintaining high service standards and ensuring smooth operational management.
Seniority level
Associate
Employment type
Full-time
Job function
Management
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