Technologies: 1st line support Analyst, C#, Visual Basics, SQL, Borland, Microsoft Office, SLAs, KPIs, Customer Service
Are you looking for an excellent career opportunity? Our client, based in Southampton, specializing in delivering IT Technology solutions for payments in the retail sector, is recruiting for a 1st line Technical Support Analyst to join their team. The ideal candidate will have excellent demonstrable communication and problem-solving skills and be customer service oriented.
ESSENTIAL SKILLS:
1. NVQ1/GCSEs and above (or equivalent) in key competencies
2. Problem analysis/problem solving
3. Attention to detail
4. Working in a very pressurized environment
5. Understanding of SLAs and KPIs
DESIRABLE KNOWLEDGE (not essential):
1. Windows Operating System ranging from 2000 – Windows 7
2. Borland & SQL
3. Visual Basics and C#
Please get in touch for further details on this exciting career opportunity!
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