Dental Laboratory Manager - Lab 53, Knightsbridge, London
Full time, Mon-Fri
We’re looking for an experienced manager to join a successful and established Dental Laboratory on a full time basis.
Your responsibilities as a Dental Laboratory Manager:
Customer:
* Ensure our customer experience is the best it can be and work out ways to improve it where needed.
* Continually explore new products/propositions that could satisfy customer demand/improve customer experience for both the Laboratory & Distribution business.
People:
* Deliver regular staff meetings to keep the staff engaged with progress and updates.
* Prepare monthly business review/update for Senior Management.
* Lead the onsite management team and the performance of the business against agreed KPI’s.
* Manage recruitment of new team members.
* Coaching, leading, developing a high performing team in a positive environment.
* Contribute to the wider management team of Bupa Dental Laboratories, attending regular team meetings & supporting the delivery of the wider Dental Laboratory strategy.
Performance:
* Manage the day to day running of the laboratory, being the point of contact for staff/contractors, and deal with any issues & complaints.
* Work with established systems to ensure productivity and satisfaction for members of staff streamlining productivity.
* Maintain focus on P&L delivery including cost control opportunities around materials & postage costs.
* Maintain compliance with regulatory bodies, and compliance to appropriate Medical Device legislation.
* Research new areas for business growth, as well as horizon scanning for new technology to support the on-going automation of manufacturing to generate more efficient production in the business.
* Develop working relationships with key suppliers.
Your experience:
* Manufacturing experience (preferably in a medical device/healthcare setting).
* Experienced People Manager.
* Experience of developing relationships to win new business.
* Demonstrable ability to build relationships with key suppliers & customers.
* Experience of introducing automation in manufacturing (desired).
* Demonstrable ability working with management software platforms.
* Experience of identifying opportunities in the market and being able to react accordingly.
* Experience of managing environments heavily dependent on IT infrastructure, software, websites & portals.
Our offer to you:
* A competitive starting salary and full training given.
* Friendly and supportive team environment.
* Modern dental laboratory.
* Holiday entitlement.
Your salary and benefits:
We make life better for millions. That includes yours. Our Trainee benefits packages are one of the best in the industry because you make a difference to our patients - so we want to make sure you’re well rewarded for it. These are just some of the benefits on offer when you join Bupa Dental Care:
* Competitive pay rates which increase as you gain more experience.
* We cover your GDC registration (if required), your DBS and professional indemnity - we'll save you hundreds of pounds and you can concentrate on great patient care and building your dental career with us.
* Access to our Health Cash Plan where you can claim back everyday health expenses like the opticians, therapies or consultations.
* Access to discounted gym memberships with a flexible, monthly subscription service giving you access to national multi-site gyms, online live classes, fitness & wellbeing apps and 1-2-1 training sessions.
* Free access to a digital GP. You have access to an unlimited number of appointments 24/7, normally available within two hours.
* 24/7 free access to a counsellor.
* 24/7 free access to our confidential telephone consultation service with our teams of GPs and nurses. It's open to your immediate family and can also be used for advice on staying healthy.
* Cycle-to-work scheme.
* Free annual flu vaccination.
* Access to mental health support network and personal energy training sessions.
* Discounted dental insurance which can be extended to immediate family members.
* Discounts on clothing, food, petrol and holidays.
* Discounted travel vaccinations.
* An additional day of annual leave for your wedding day.
So why wait? Apply now to be part of a brilliant team, helping people live longer, healthier, happier lives and making a better world.
To find out more about working with us, find us on LinkedIn and Facebook.
Bupa Dental Care is an equal opportunities employer.
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