Job summary There is an exciting opportunity for a full time Dental Matron post, working within the Community Dental Services across the West Midlands. Birmingham Dental Hospital and Community Services has a fantastic opportunities for a Dental Matron who want to be a part of developing a new management team, focused on delivering safe, high-quality care in the community to adults and children across Birmingham. It is important to us as a team that our management practice and delivery of care reflects the core values of our organisation and that we are caring, open, respectful, responsible, and inclusive and support the Division in being a 'Great Place to Work'. Main duties of the job The post holder will; in support to the Group Clinical Manager and heads of services be responsible for the clinical operational management and clinical improvement of services listed in Appendix 1 adjoined to this job description. The post holder will oversee the clinical effectiveness of the service(s) overseeing the Service(s) response to Complaints, Patient Experience and Staff Survey feedback. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms, outcomes from clinical forum, and in liaison with clinical colleagues to ensure the service delivers high quality and effective care. The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for service(s) listed in Appendix 1. The post holder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise, as determined by the leadership team. When delivering these. Where required the post holder will support to the development of business cases and continued transformation/improvement of service(s). The post holder will lead on the recruitment and retention of the clinical workforce across the respective services. About us Be Part of Our Team BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. IMPORTANT Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address Date posted 17 February 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year PA Contract Permanent Working pattern Full-time Reference number 820-6871712-DEN-A Job locations Community Dental Services Birmingham & Black Country B24 8PT Job description Job responsibilities In collaboration with the Professional Lead promote development of audit activity to enable benchmarking of services and clinical governance processes. Ensure robust communication systems exist for the dissemination of information to Teams. To work in conjunction with patient experience to, where able, resolve concerns and complaints both locally & formally. This may require support from wider MDT. To maintain and improve clinical performance standards, in conjunction with wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermometer audit etc. In conjunction with the Professional lead to ensure that clinical audits are undertaken as per divisional clinical audit plan and to support services in overseeing improvements required where identified Work with the Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1. To ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1. Ensure in partnership with the DDNT & Professional Leads that adequate practice support is available for all relevant start groups To support Service Manager in the delivery of activity and performance of services, this will include clinical oversight of demand & capacity planning. To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To proactively identify and manage risks within the service portfolio. Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented. To lead on the training and development of identified staff, whilst overseeing training programme for the service portfolio. In collaboration with heads of service be responsible and accountable for the clinical operational delivery and performance within the Group and services listed in Appendix 1. Job description Job responsibilities In collaboration with the Professional Lead promote development of audit activity to enable benchmarking of services and clinical governance processes. Ensure robust communication systems exist for the dissemination of information to Teams. To work in conjunction with patient experience to, where able, resolve concerns and complaints both locally & formally. This may require support from wider MDT. To maintain and improve clinical performance standards, in conjunction with wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermometer audit etc. In conjunction with the Professional lead to ensure that clinical audits are undertaken as per divisional clinical audit plan and to support services in overseeing improvements required where identified Work with the Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1. To ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1. Ensure in partnership with the DDNT & Professional Leads that adequate practice support is available for all relevant start groups To support Service Manager in the delivery of activity and performance of services, this will include clinical oversight of demand & capacity planning. To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To proactively identify and manage risks within the service portfolio. Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented. To lead on the training and development of identified staff, whilst overseeing training programme for the service portfolio. In collaboration with heads of service be responsible and accountable for the clinical operational delivery and performance within the Group and services listed in Appendix 1. Person Specification Qualifications / Training Essential Qualifications / training Membership/Registration of relevant professional body Evidence of / continuous professional development Experience Essential Significant clinical experience in relevant professional area Significant relevant experience working at senior management level Significant relevant experience of and exposure to performance setting and monitoring Significant experience of managing budgets within financial constraints/targets Significant experience of line managing staff/teams Experience in preparing reports to be presented to senior level stakeholders and committees Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues Experience in identifying education and training needs of staff, supporting them in their professional development Personal qualities Essential Ability to prioritise and meet tight deadlines Proven leadership skills; strong, inclusive leadership style Person Specification Qualifications / Training Essential Qualifications / training Membership/Registration of relevant professional body Evidence of / continuous professional development Experience Essential Significant clinical experience in relevant professional area Significant relevant experience working at senior management level Significant relevant experience of and exposure to performance setting and monitoring Significant experience of managing budgets within financial constraints/targets Significant experience of line managing staff/teams Experience in preparing reports to be presented to senior level stakeholders and committees Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues Experience in identifying education and training needs of staff, supporting them in their professional development Personal qualities Essential Ability to prioritise and meet tight deadlines Proven leadership skills; strong, inclusive leadership style Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Birmingham Community Healthcare NHS FT Address Community Dental Services Birmingham & Black Country B24 8PT Employer's website https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)