An opportunity has arisen for a full-time Band 3 Administrator to join our Mental Health Administration Hub based in St Helens. You will be part of a large administrative team supporting the mental health services in St Helens and Knowsley. Your main responsibility will be to provide administrative support to the Early Intervention in Psychosis Team along with providing cover during annual leave / sickness periods for other administrators within the admin hub so there will be a need to learn all admin processes within the hub. You will be required to provide a comprehensive, efficient and effective administrative secretarial service to the multi-disciplinary team ensuring that letters, minutes and reports are accurately produced within agreed timescales, data input to the required standards, and an effective filing and retrieval system is maintained. You will ensure effective liaison with multi-disciplinary staff / patients / carers / outside agencies ensuring accurate information is communicated as and when required. Our service users are at the heart of everything we do. You Will Be Responsible For receiving calls from service users and external/internal organisations arranging clinics and booking appointments accurate data entry including the maintenance of patient records using our RIO clinical system maintenance of various databases arranging meetings and the taking of minutes, ensuring accurate transcription and distribution provision of audits supporting and training of colleagues There is a requirement for this role to cover reception duties at Harry Blackman House as and when necessary. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. For further details / informal visits contact: Name: Lin Bennett Job title: Office Manager Email address: Lin.Bennettmerseycare.nhs.uk Telephone number: 07917 894 658