We are currently recruiting for a PFI Contract Manager based in Peterborough and covering the Midlands & East.
The role is working 37.5 hours a week, Monday to Friday 9.00am to 5.00pm, hybrid between working from home, the office and the customer sites.
The salary is starting from £40,000, with a £3,500 car allowance and 27 days annual leave.
About the role:
The purpose of this role is to ensure that delegated Projects (contracts) site services provided by the PFI Project Company (Project Co) meet the needs of tenants, patients, and visitors across their assigned PFI site portfolio in accordance with the Project Agreement, policies and procedures, legislation, and statutory requirements.
The Contracts Manager is responsible for managing day-to-day supervision of Project Co and dealing with issues arising with their service and for ensuring that the services provided by Project Co. across the portfolio of properties is safe, effective, and well-managed in line with the Project Agreement. The Contracts Manager will ensure that all requests for Service and Building Variations, Small Works requests across their assigned portfolio are processed in line with the Project Agreement.
Key Responsibilities:
* Responsible for the management of activities within their assigned portfolio of properties including tenant liaison, chair meetings, briefings, or providing training sessions for colleagues and contractors. Planning and organising complex activities requiring formulation, adjustments.
* Management of site-specific action plans, ensuring timely updates are provided to appropriate stakeholders. Making judgements across wide range of Project Agreement issues, considering legislation, Health & Safety, and conflicting demands.
* Management of the process for site-based queries and issues ensuring that all are logged via the Project Co. helpdesk in accordance with Schedule 14.
* Responsible for ensuring that Variations and Small Works are being processed and delivered within agreed Service Level Agreements (SLAs) as per the Project Agreement
* Contributing to review and development of Project Agreement specific policies.
* To lead on and co-ordinate a program of inspections and checks with service teams and contractors to include building audits, surveys and compliance activities to ensure that services are being delivered in line with the Project Agreement. Ensure that any performance issues to be actioned are identified and resolved and that risks are mitigated through the Project Co Helpdesk.
* Reporting and investigation of major incidents within their assigned site portfolio.
* To identify risks, report through appropriate mechanisms and act as appropriate.
* Responsible for overseeing the site-specific risk registers within their assigned portfolio and ensuring that these are reviewed, actioned, updated, escalated and/or closed within the agreed timeframes.
* Responsible for supporting customers with reporting issues for maintenance, repairs, health & safety, and compliance issues to Project Co using the correct processes and documentation (e.g., variations, small works, requests for space etc.) in line with the Project Agreement.
* Work alongside the Senior Estates Manager to ensure adequate continuity of service is in place to maintain the delivery of services in the event of any adverse incidents.
* Manage the governance of property information for their assigned portfolio, ensuring that all information is accurate and up to date. Production of manuals and procedures.
* To be responsible for managing communication between Project Co and customers for any works carried out within their assigned portfolio.
* To be responsible for the day-to-day purchase to pay process for your portfolio within budget. Authorising payments to contractors, suppliers, certify payment certificates.
* Negotiating aspects of projects to include Small Works and Variation Costs.
* To be responsible for ensuring that contractual requirements are being met and schedules are being carried out and monitored in line with the Project Agreement.
What you will bring to the role:
* Design of performance monitoring systems.
* Obtaining tenders from Project Co for Variations.
* Liaison with consultants, statutory bodies, Tenant Trusts and Project Co Representatives.
* Agreeing performance standards in line with Project Agreement requirements ensuring they are met.
* Maintaining data base of PFI Estates and non-Estates records, ensuring project Co maintain drawings.
* Previous experience within a PFI role
* Previous experience within Facilities Management
* Strong stakeholder manager skills
* Contract management experience
What we can offer you:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
* 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
* A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
* Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
* Company-wide Colleague Referral Scheme
* SMART Pension contribution into which the company will contribute up to 6%
* A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
* We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent team at careers@property.nhs.uk to find out more.