Job summary We have a Senior Support Worker vacancy in the Newly built Eastbourne Haven. The Haven is a 24/7 unit providing an extended crisis assessment for service users who are in crisis. The main aim of the Haven is to accept people who are not subject to the Mental Health Act, who have no reason to attend A&E for physical health assessment. Working closely with adult mental health services and partner organisations across Sussex, The Haven will ensure that we can offer an effective, safe and accessible alternative to A&E and provide timely crisis interventions for service users in the community. As the Haven is open 24 hours every day of the year the role requires day and night shifts. A 12-week in advance roster gives a good work life balance and allows for social plans and activities to be made well in advance. Main duties of the job As a support worker in The Haven, your priority will be to work alongside, and support colleagues to ensure the safety of service users who are attending in crisis. In The Haven environment they will be offered a further assessment of their needs and risks by the nursing staff. The support worker role is to offer a therapeutic opportunity either prior to assessment, or post assessment until they are ready to leave with an onward care plan. Within this role there is also the opportunity to work with the MHLT nurses and support with assessments for those who we are unable to bring to the Haven. About us We provide mental and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire working in Sussex Travel easily between coast and countryside with a blend of picturesque villages and seaside towns embrace the city life with great access to Brighton and London with easy access to Gatwick and Heathrow there is plenty opportunity for adventure Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 354-AE-21044 Job locations The Haven Department of Psychiatry Kings Drive Eastbourne BN21 2UD Job description Job responsibilities in order to be a successful Urgent Support Worker in our team you will have excellent communication both written and verbal experience in working with members of the public it would be advantageous if you have: experience in working in the care setting experience of working with mental illness or have lived experience you will offer a therapeutic intervention and direct care to clients attending in crisis under the guidance of the nurse in charge. these interventions will be based on an individuals needs and risks Job description Job responsibilities in order to be a successful Urgent Support Worker in our team you will have excellent communication both written and verbal experience in working with members of the public it would be advantageous if you have: experience in working in the care setting experience of working with mental illness or have lived experience you will offer a therapeutic intervention and direct care to clients attending in crisis under the guidance of the nurse in charge. these interventions will be based on an individuals needs and risks Person Specification Qualifications Essential NVQ Level 3 in Care and equivalent skills acquired through experience Experience/Knowledge Essential Experience working within a health or social care setting Experience of working as part of a team Good communication skills Person Specification Qualifications Essential NVQ Level 3 in Care and equivalent skills acquired through experience Experience/Knowledge Essential Experience working within a health or social care setting Experience of working as part of a team Good communication skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sussex Partnership NHS Foundation Trust Address The Haven Department of Psychiatry Kings Drive Eastbourne BN21 2UD Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)