Norwood Road Veterinary Practice, Herne Hill, London
An exciting new opportunity has opened at Norwood Road Vets for an experienced Veterinary Receptionist to come onboard and join our team. We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform. You will be supported by a great team of vets, nurses, and support staff.
As a receptionist, you are an important part of the team in the practice. You will oversee front of house, welcoming new and current clients, answering the phones, promoting our Pet Health Club, preparing medications, and performing normal reception duties. You will help ensure the practice maintains high clinical standards, follow cleaning protocols, and engage in puppy and kitten cuddles.
Want to know more about Norwood Road Vets?
We are a dedicated small animal veterinary practice located in the charming and vibrant Herne Hill area of South London, just 15 minutes by train from Central London. Established 21 years ago, we’ve built a loyal client base and are proud to be an integral part of the local community.
Our team is made up of a full-time Vet, a Clinical Director, a Practice Manager, two Veterinary Care Assistants, and a Registered Veterinary Nurse. Together, we are committed to providing the best care for our furry friends, always putting the needs of the patient first!
About you
We are looking for a motivated and experienced individual to join our team. The ideal candidate will have at least one year of receptionist experience, ideally within a veterinary practice, and possess excellent customer service skills. You should be highly self-motivated, with a passion for delivering exceptional service. Candidates must either already be able to reliably commute to our location in London (SE24 9BH). A Certificate of Higher Education is preferred but not essential.
This position is for a full-time role, 40 hours a week with a 4-day week, no weekends or out of hours. You will work 4x10 hour shifts, Monday, Tuesday, Thursday, and Friday.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
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