We have an exciting opportunity for a Quality Assurance Technician to join our Supply Chain team here at our Head Office in South Shields. This role will be key to working across the business, internally and externally to ensure quality processes are followed and evolved to protect the brand values and manage the technical process for product.,
* Black seal approvals.
* Communicate with relevant suppliers to ensure any changes are followed for bulk.
* Use of PLM system to document approvals/comments.
* Support warehouse quality inspection issues - following AQL, assessing any failed product
* Resolve and communicate quality decisions, feedback to the supplier, agree actions required and follow up on improvement plans.
* Liaise with supply chain/relevant warehouse teams/purchase ledger.
* Continually work with relevant suppliers to ensure quality systems & processes are followed, and product is improved, help to resolve any ongoing issues.
* Factory/supplier evaluations & visits for auditing.
* Track product coming through Goods In and instigate inspections as required.
* Ensure product is moving through QC in a timely and effective manner.
* Report AQL results on a monthly basis and distribute this information to the technical teams.
* Use this information to reduce or increase AQL checks during peak intake.
* Use the AQL reports to plan factory visits, track performance and agree action plans to drive improvements.
* Report on faulty quality returns on a monthly basis.
* Work closely with the goods in/stock control team at the warehouse to ensure process through Goods in - QC - are controlled.
Apparel manufacturing background.
* Proven track record in Quality Assurance.
* Experience of using an ERP system.
* Global manufacturing experience.
* Analytical / statistical strength.
* Very good communication.
* Meticulous and detailed.
* Personable yet persuasive.
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity
initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
* Discretionary Company bonus scheme
* Staff Discount
* Staff Shop
* Healthcare Cash Plan
* 25 days holiday as standard increasing with length of service plus bank holidays
* Access to training and development activities to support your career development
* Free onsite parking
* Subsidised canteen
* Operate hybrid & flexible working
* 4pm finish on a Friday
* Wellbeing support