Service Advisor
Location: Tonbridge
Salary: £30,420 plus overtime and excellent benefits
Are you an experienced Service Advisor looking for a new role? Do you have previous Dealership experience - Cars or Commercial? This could be the role for you!
My client based near Tonbridge is looking to recruit an experienced Service Advisor to join its well-established team.
Working Hours: Monday to Friday - 8.00am - 18.00pm with 1hr lunch. There will be a requirement to work approximately every 5th Saturday 7.30am - 13.00 - this will be paid at overtime.
Key Duties:
1. Dealing with customers face to face, via telephone and email.
2. Inputting information on database.
3. Booking in services and ordering parts.
4. Dealing with questions and issues.
5. Chasing orders.
6. Diary management.
Experience Required:
1. Previous experience in a similar customer service-based role, ideally from the motor industry but not essential.
2. Good communication skills.
3. Ability to work in a pressured environment.
4. Ability to deal with customers professionally face to face, via the telephone and also email.
5. Good IT skills - ideally knowledge of Kerridge/Autoline/Key loop or DMS, but not essential as training can be given.
6. An eye for detail.
To apply for this role please contact Sarah Dyehouse at Anderson Scott Solutions.
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